{
  "meta": {
    "version": "2.0.0",
    "updated": "2026-09-24",
    "canonical": "https://jamest.tech/resume/"
  },
  "basics": {
    "name": "James Tibbetts",
    "label": "AI Systems · Security · Infrastructure",
    "email": "james@solve4x.ai",
    "url": "https://jamest.tech",
    "availability": "Remote · United States",
    "summary": "Infrastructure and security operator building AI systems for IT operations, cybersecurity, and business development. 20+ years across network administration, virtualization, and disaster recovery — currently managing 3,500+ endpoints across 35+ businesses. President of Solve4x LLC, where every system is tested on real client networks before it ships.",
    "profiles": [
      {
        "network": "LinkedIn",
        "url": "https://www.linkedin.com/in/james-tibbetts-864a42288/"
      },
      {
        "network": "GitHub",
        "url": "https://github.com/solve4x-ai"
      },
      {
        "network": "Solve4x",
        "url": "https://solve4x.ai"
      }
    ]
  },
  "highlights": [
    {
      "value": "20+",
      "label": "Years in the field"
    },
    {
      "value": "3,500+",
      "label": "Endpoints managed"
    },
    {
      "value": "35+",
      "label": "Businesses served"
    },
    {
      "value": "3",
      "label": "Systems built"
    }
  ],
  "work": [
    {
      "company": "Solve4x LLC",
      "position": "President",
      "start": "2025-09",
      "end": null,
      "summary": "Lead a technology company delivering AI adoption, custom software, and managed infrastructure for growing businesses.",
      "highlights": [
        "Design and deploy AI workflows and agents for client operations, with guardrails and human review",
        "Built ReACT, a humanized input-automation engine for Windows (beta shipped)",
        "Building an AI command center for natural-language management of endpoints, servers, and switches (field testing on client networks)",
        "Own company strategy, business development, client relationships, and service delivery"
      ],
      "stack": [
        "LLM Agents",
        "Python",
        "TypeScript",
        "Next.js",
        "Supabase",
        "Business Strategy"
      ]
    },
    {
      "company": "Lifeline Computer Solutions",
      "position": "Technology Alignment Manager",
      "start": "2024-02",
      "end": null,
      "summary": "Align technology strategy with business objectives using the TruMethods framework across a multi-vertical client base.",
      "highlights": [
        "Manage and maintain 3,500+ endpoints across 35+ businesses in multiple verticals",
        "Deliver network management, technology consulting, and business strategy support at enterprise scale",
        "Drive workflow optimization, data storage, and disaster recovery initiatives",
        "Assess client vision and needs to deliver tailored outcomes across diverse industries"
      ],
      "stack": [
        "ConnectWise",
        "Kaseya",
        "Datto",
        "ITglue",
        "ScalePad",
        "Veeam",
        "Cloudflare",
        "Sophos",
        "FortiGate",
        "TruMethods"
      ]
    },
    {
      "company": "Independent Contractor",
      "position": "Systems Administrator",
      "start": "2013-07",
      "end": null,
      "summary": "Network and systems administration specializing in virtualization, network optimization, and ongoing infrastructure support.",
      "highlights": [
        "Design and implement virtualization solutions that improve operational efficiency",
        "Manage complex network infrastructure for multiple clients",
        "Provide ongoing systems administration and technical support"
      ],
      "stack": [
        "VMware",
        "Virtualization",
        "Network Administration",
        "System Configuration"
      ]
    },
    {
      "company": "Lithia Motors Inc.",
      "position": "Network Administrator",
      "start": "2012-10",
      "end": "2013-07",
      "summary": "Infrastructure for one of the largest automotive retail groups in the U.S., with 450+ stores.",
      "highlights": [
        "Led primary and secondary data center migration and configuration supporting 450+ stores",
        "Maintained 120+ virtual machines with 99.9% uptime in a high-volume retail environment",
        "Implemented disaster recovery and backup solutions"
      ],
      "stack": [
        "Data Center Migration",
        "VMware",
        "Network Infrastructure",
        "Disaster Recovery"
      ]
    },
    {
      "company": "nLIGHT Photonics",
      "position": "Network Administrator",
      "start": "2008-11",
      "end": "2011-11",
      "summary": "Infrastructure for a pioneer in high-power semiconductor lasers for defense and manufacturing.",
      "highlights": [
        "Orchestrated disaster recovery plans for critical manufacturing systems",
        "Directed virtual server integration on VMware and SAN storage",
        "Administered users and policy in Active Directory"
      ],
      "stack": [
        "Active Directory",
        "VMware",
        "SAN Storage",
        "Disaster Recovery"
      ]
    }
  ],
  "systems": [
    {
      "name": "Solve4x",
      "status": "operational",
      "summary": "AI adoption, custom software, and managed infrastructure — the proving ground for everything else.",
      "url": "https://solve4x.ai",
      "stack": [
        "AI Workflows",
        "Next.js",
        "Managed IT"
      ]
    },
    {
      "name": "ReACT",
      "status": "beta",
      "summary": "Humanized macro playback for Windows: SendInput scan-codes, Gaussian timing, variable holds, pixel triggers.",
      "url": "https://solve4x.ai/react",
      "stack": [
        "Python",
        "SendInput",
        "QPC",
        "Template Matching"
      ]
    },
    {
      "name": "Command Center",
      "status": "field testing",
      "summary": "Natural-language management and monitoring of endpoints, servers, and switches, driven by agents.",
      "stack": [
        "LLM Agents",
        "RMM APIs",
        "Windows"
      ]
    }
  ],
  "skills": [
    {
      "name": "AI & Automation",
      "level": "Advanced",
      "years": "3+ yrs",
      "keywords": [
        "LLM Agents",
        "AI Workflow Design",
        "Prompt Engineering",
        "AI Security Testing",
        "Python",
        "Windows Input Automation",
        "Computer Vision"
      ]
    },
    {
      "name": "RMM & Monitoring",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "ConnectWise",
        "Kaseya",
        "Datto",
        "ITglue",
        "ScalePad",
        "MyITProcess",
        "Patch Management"
      ]
    },
    {
      "name": "Security & Firewall",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "Cloudflare",
        "Sophos",
        "FortiGate",
        "Windows Defender",
        "Endpoint Security",
        "SIEM"
      ]
    },
    {
      "name": "Backup & DR",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "Veeam",
        "Acronis",
        "Datto",
        "Snapshots",
        "DR Planning",
        "Business Continuity"
      ]
    },
    {
      "name": "Virtualization",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "VMware vSphere",
        "ESXi",
        "Scale Computing",
        "SAN Storage",
        "Data Center Ops"
      ]
    },
    {
      "name": "Networking",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "Cisco",
        "HP",
        "Juniper",
        "UniFi",
        "VLANs",
        "Routing"
      ]
    },
    {
      "name": "Systems Management",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "Active Directory",
        "Windows Server",
        "Group Policy",
        "System Integration"
      ]
    },
    {
      "name": "Cloud & DevOps",
      "level": "Advanced",
      "years": "8+ yrs",
      "keywords": [
        "AWS",
        "Azure",
        "Docker",
        "Kubernetes",
        "CI/CD"
      ]
    },
    {
      "name": "Databases",
      "level": "Advanced",
      "years": "10+ yrs",
      "keywords": [
        "SQL Server",
        "MySQL",
        "PostgreSQL"
      ]
    },
    {
      "name": "Development",
      "level": "Advanced",
      "years": "5+ yrs",
      "keywords": [
        "TypeScript",
        "React",
        "Next.js",
        "Node.js",
        "Tailwind",
        "Supabase",
        "REST APIs",
        "Git"
      ]
    },
    {
      "name": "Business & Strategy",
      "level": "Expert",
      "years": "20+ yrs",
      "keywords": [
        "MSP Operations",
        "Business Development",
        "Client Management",
        "TruMethods",
        "Project Management"
      ]
    }
  ],
  "certificates": [
    {
      "name": "AWS Certified Solutions Architect – Professional",
      "issuer": "Amazon Web Services",
      "year": "2024",
      "credential": "SAP-C02"
    },
    {
      "name": "TruMethods Framework Certification",
      "issuer": "TruMethods",
      "year": "2024",
      "credential": "TruMethods Certified"
    },
    {
      "name": "VMware Certified Professional – Data Center Virtualization",
      "issuer": "VMware",
      "year": "2023",
      "credential": "VCP-DCV 2023"
    },
    {
      "name": "Cisco Certified Network Professional",
      "issuer": "Cisco Systems",
      "year": "2022",
      "credential": "CCNP Enterprise"
    },
    {
      "name": "CompTIA Security+",
      "issuer": "CompTIA",
      "year": "2021",
      "credential": "SY0-601"
    },
    {
      "name": "Microsoft Certified: Azure Administrator Associate",
      "issuer": "Microsoft",
      "year": "2020",
      "credential": "AZ-104"
    },
    {
      "name": "ITIL 4 Foundation in IT Service Management",
      "issuer": "AXELOS",
      "year": "2019",
      "credential": "ITIL 4 Foundation"
    }
  ],
  "learning": [
    {
      "title": "AI integration & agentic systems",
      "detail": "Ongoing hands-on work with LLM agents, workflows, and AI security."
    },
    {
      "title": "Cloud architecture",
      "detail": "AWS, Azure, and hybrid cloud design."
    },
    {
      "title": "Business technology alignment",
      "detail": "TruMethods framework and business strategy."
    },
    {
      "title": "Modern software development",
      "detail": "Self-directed: TypeScript, React, Next.js, Python."
    }
  ]
}